Helping You Achieve Business and Personal Success
If you have always done it that way, it is probably wrong.

  -- Charles Kettering
Click on a program to view description.
The Professional Services Marketing Coach


There is no magic, one-day training solution for marketing--it takes time, effort, and accountability to become a rainmaker. Learn how The Professional Services Marketing Coach can help you increase your market share through a combination of training, coaching, and performance management.
The Five Star Client Service System


Nearly 70% of clients leave because of a service issue, but most of them will never tell you. Learn how The Five Star Client Service System can help everyone on your team achieve a level of service that retains your clients and sets you apart from your competitors.
The Leadership Institute



Leaders grow over time. The Leadership Institute combines classroom learning, coaching, personal development planning, special projects, and performance management in a twelve-month program to grow the leaders of your firm.
Maximizing Personal Effectiveness


The 30-Minute Series

This series includes over twenty-five mini-workshops, each thirty minutes long and available in any combination. Each has an opening activity, presentation, and content application.
The Care Factor Workplace


A Practical Guide for Earning the Commitment of Your Employees

Highly engaged employees contribute nearly 60% more effort than unengaged employees. They care about their job and their organization. This practical guide is full of tips and tools for achieving the twelve "Building Blocks" of employee engagement.
DiSC


is a fast, painless, economical, and fun way to learn how you communicate with others, and how you can improve your effectiveness with your staff, your partners, and your clients.


Business Development

Business Development combines planning, marketing, and selling. All are necessary for any firm to increase market share.

But, many small business owners are working so hard in their business that they just don’t spend much time working on their business. Growing the firm is everyone’s job, from the “Director of First Impressions,” to the head of Marketing, to the CEO.

Take Advantage of these Tools for Growing Your Market Share

Individual marketing and sales coaching
Developing and using a Personal Marketing Plan
Measuring and improving internal and external client service
Examples of workshops and seminars to develop your marketing strength—
  • Communication Skills for Marketing
  • Developing Referral Sources
  • Selling Skills
  • Focusing on the Client
  • Consulting Skills for Marketing
  • Winning Presentations
Click here for descriptions of these and other workshops, keynotes, and seminars.
Newsletters
Click on year to view articles for that year.

2008

January 2008
Building Trust

March 2008
Trusting Others

July 2008
Gotta Match?

September 2008
Why Im Here

2009

January 2009
Anxious Times

May 2009
Letting Go

July, 2009
Tough Conversations

2010

For additional information contact Joe Fehrmann at 205.746.0322 | Email: jf@joefehrmannconsulting.com | © 2010 | Login